Our Conversational AI Agents Book More Patient Appointments for Your Medspa
Boost client bookings with AI Receptionist for Medspas – your 24/7 AI-powered front desk that handles inquiries, schedules appointments, and follows up automatically. Whether it’s Botox, facials, or laser treatments, our smart AI understands your services and engages with potential clients instantly.
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CONVERSATIONAL AI THAT CONVERTS AESTHETIC LEADS FASTER.
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Features
The Med Spa AI Receptionist that Never Sleeps
Handle patient calls and book consultations 24/7 - even after your medspa closes. Set up in minutes, keep your existing phone number, and start capturing leads instantly with no downtime.
Tailored to Your Medspa
Your AI Receptionist is trained to understand every detail of your medspa services - from injectables and skin treatments to pricing and membership plans. That means it can confidently answer complex client questions, recommend services, and help guide new leads toward booking a consultation.
Text & Schedule Appointments
During a conversation, your AI receptionist can text potential clients custom links - like your online booking page or pre-treatment forms. For example, if a client wants to schedule a Botox session, the AI can instantly send them your scheduling link via SMS and guide them through the next steps.
Build and Tweak in Minutes
The simplest AI receptionist solution on the market for medspas. Launch your assistant in just five minutes - no tech experience required. Update the receptionist’s greeting, service menu, or FAQs anytime to keep it aligned with seasonal promotions or treatment offerings.a
Advanced analytics
Gain full visibility into your medspa’s communications. View call transcripts, SMS history, and voicemails right from your admin dashboard. Easily export client phone numbers for promotional campaigns, follow-ups, or rebooking efforts — all in just a few clicks.
Multiple Channels - One AI Med Spa Receptionist
Your medspa clients connect in different ways - and your AI Receptionist meets them wherever they are. From phone calls and SMS to Instagram DMs, Facebook Messenger, and website chat, your AI is always available. It maintains the same natural, human-like conversation across every channel, ensuring a seamless and professional experience whether a client is booking a consultation or asking about a chemical peel.
Voice
Your AI Receptionist answers calls 24/7 with a calm, professional tone that matches your brand. Choose from 100+ natural-sounding voices or clone your own to provide a luxury experience that feels personal - even in 32+ languages.
Text
Whether it’s appointment confirmations or answering pre-treatment questions, your AI can communicate via SMS, WhatsApp, Instagram, and Facebook Messenger. It replies instantly to incoming messages, guides clients, and books consultations with ease.
Website Embeds
Easily add your AI Receptionist to your medspa website as a floating orb or live chat widget. Choose the size, color, and voice to match your brand, and give every visitor a warm, high-end experience the moment they land on your site.
Key Benefits
Unlock Your Medspa’s AI Potential
Discover how our AI-powered receptionist streamlines front desk operations, boosts team efficiency, and ensures no lead or appointment opportunity slips through the cracks - all while delivering an exceptional client experience, 24/7.
Appointment Reminders
Never miss a follow-up with a prospective client again. AI Receptionist instantly follows up with leads who inquire about services - whether it's a Botox consultation or a laser session - helping you dramatically increase your speed-to-lead and keep your appointment book full.
Qualified Appointments
Our AI Receptionist engages and qualifies every inquiry before they ever reach your front desk. Whether it's a first-time client asking about microneedling or a returning patient booking a filler touch-up, the AI ensures only serious, ready-to-book leads make it onto your calendar - saving your team valuable time.
Automated Text Messages
No-shows? No problem. Your AI Receptionist will automatically follow up with clients who miss their appointments - whether it’s for a facial, filler, or consultation - helping you re-engage them and recover lost revenue without lifting a finger.
Booked To Your Calendar
Your AI Receptionist syncs seamlessly with your medspa’s calendar - viewing real-time availability, scheduling consultations, and booking treatments like Botox, facials, or body contouring sessions directly to your calendar without any manual effort.
Get Predictable Results
No more missed calls, forgotten follow-ups, or inconsistent front desk service. Unlike hiring a full-time receptionist, your AI agent delivers reliable, predictable results - booking more medspa appointments and eliminating human error, 24/7.
90K+
Voice Calls Handled for Medspas & Aesthetic Clinics
1M+
Messages Sent Across SMS, Chat, and Social Channels
100+
Beauty & Wellness Businesses Automated with AI
561
Unique AI Receptionist Agents Deployed
OUR POWERFUL FEATURES
Industry-Leading AI Built for Medspas
AI Receptionist for Medspas is fully customizable to meet the needs of aesthetic clinics and wellness providers. Easily create AI call agents using no-code tools, define how consultations are scheduled, and automate follow-ups or CRM updates.
Whether you're building an AI receptionist for Botox bookings, an appointment scheduler for facials, or a lead qualifier for new skincare clients - our platform gives you the flexibility to adapt it to your medspa’s workflow and branding.
Conversational AI Agents for Medspas
Our AI Receptionist is trained to engage medspa leads across multiple touchpoints - including SMS, email, voice calls, web chat, and even Instagram DMs. Whether someone’s inquiring about injectables or skincare packages, your AI is ready to respond instantly with intelligent, personalized answers.
Multi-Channel Outreach
From appointment reminders via SMS to follow-up emails after a consultation inquiry, your AI assistant keeps prospects engaged no matter their preferred channel - boosting conversions and client satisfaction.
Seamless CRM Integration
Sync your AI with your medspa’s CRM to automatically update lead details, treatment preferences, consultation notes, and contact history. Your team will always have up-to-date information to deliver a personalized client experience.
24/7 AI Front Desk Support
Never miss a lead again - even after hours. Your AI Receptionist works around the clock, collecting client information, booking services, routing calls, and responding to messages so you can convert every opportunity into a scheduled appointment.
Testimonials & Reviews
Loved by Medspas Nationwide
Join hundreds of aesthetic clinics, wellness centers, and medspas using AI Receptionist to streamline bookings, reduce no-shows, and deliver premium client service. See how our AI solutions are transforming front desk operations - from first inquiry to final appointment.
We'd tried several automation tools...
Julian Weber
Strategy, implementation and support...
George Ellsworth
What impressed me most was their...
Richard Dorrington
What I appreciate most is their...
Luke Duyson
Finally found an AI solution that...
Samuel Butler
What I loved most was how patient the...
Harold Merton
The AI doesn't just book appointments...
Nicholas Arkwright
The integration with our existing GHL...
Dominic Greeley
Wellgrow's team actually listens
Magnus Steele
Latest News & Articles
Stay ahead in the ever-evolving aesthetic industry with the latest insights on AI automation, patient experience, and medspa growth strategies. From booking optimization to lead nurturing and retention tips, our blog delivers actionable advice to help your medspa run smarter and scale faster.
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Frequently Asked Questions
We take care of all the behind-the-scenes complexity - so your medspa’s AI receptionist sounds natural, aligns with your brand voice, and seamlessly performs actions within your existing systems and software stack.
What is AI Receptionist?
AI Receptionist is a smart conversational platform built to manage phone and text interactions for medspas — across channels like SMS, Instagram DMs, WhatsApp, Facebook Messenger, and even live chat. It supports both inbound and outbound communication using AI-powered voice and chat agents.
Whether a client wants to inquire about microneedling, book a Botox appointment, or ask about post-treatment care, your AI Receptionist responds instantly, routes conversations appropriately, schedules appointments, and sends follow-ups — all while maintaining a professional tone.
It also integrates seamlessly with your existing booking system, CRM, and client intake tools — helping your front desk team do more with less. Think of it as your medspa’s virtual receptionist that never takes a break and always sounds polished.
How are you different from other AI Agent platforms and softwares?
AI Receptionist is the first platform built specifically for service-based businesses like medspas that combines both voice and chat into one intelligent assistant. This means your AI can answer calls, respond to texts, follow up by email, and retain the full context of every conversation — no matter the channel.
From a new client texting about filler pricing to a follow-up call confirming a consultation, your assistant picks up right where the conversation left off — creating a seamless, spa-quality experience across every touchpoint.
Can I customize AI Receptionist for my medspa workflows?
Absolutely. AI Receptionist is fully customizable to fit your medspa’s unique services, tone, and intake flow. Use our no-code builder to design your own AI phone agent, define how consultations and inquiries should be handled, and automate everything from appointment booking to post-treatment follow-ups.
You can personalize how your AI speaks - whether it's guiding a client through pre-care instructions or explaining your membership options - and integrate it with your existing systems like Calendly, or your CRM.
Whether you need an appointment scheduler, a lead qualifier, or a full-time virtual receptionist, AI Receptionist adapts to your spa’s workflow - not the other way around.
We already have a front desk — why use AI Receptionist?
Think of AI Receptionist as your medspa’s 24/7 digital front desk assistant. It’s not here to replace your staff — it complements them by handling the repetitive and time-consuming tasks like answering FAQs, booking routine services, confirming appointments, and managing overflow during busy hours.
Whether your team is at lunch, you’re short-staffed, or it's after-hours, AI Receptionist ensures every call or message is answered instantly. Plus, it speaks 30+ languages and includes real-time voice translation — helping you serve a diverse client base without missing a beat.
What if the AI Agent says something off brand?
You’re always in control. With AI Receptionist for Medspas, you define how your virtual assistant speaks - from tone and terminology to which services it can promote or avoid. You can script how it explains treatments like microneedling or injectables, and even set up fallback responses for tricky or sensitive questions.
Structured escalation rules ensure that if the AI doesn’t know how to answer, it can hand off the conversation to a real team member or collect contact info for follow-up - all while staying polished, professional, and perfectly on-brand for your medspa.
What happens if the AI Agent gets stuck?
If your AI Receptionist doesn’t understand something — like a unique treatment request or vague inquiry — it’s trained to handle it gracefully. It can ask for clarification, offer alternative responses, or escalate the call to your front desk staff. You can even set custom rules such as “transfer after two failed attempts” or “escalate based on tone or keywords,” ensuring a smooth, professional experience every time.
Can AI Receptionist filter spam or voicemail?
Yes. Your medspa’s AI Receptionist includes built-in voicemail detection and spam filtering. It identifies robocalls, hang-ups, and wrong numbers — so your time (and call minutes) are focused on real clients. Perfect for busy clinics running promotional campaigns or receiving a high volume of inbound calls.
Can I use my own brand voice or clone myself?
Absolutely. You can select from 100+ human-like AI voices - or even clone your own using tools like ElevenLabs. This means your AI can reflect your medspa’s personality and brand tone. Whether you serve clients in English, Spanish, or multiple languages, your assistant will sound just right.
What are AI Voice Agents?
AI voice agents are intelligent virtual receptionists that use speech recognition and natural language processing to understand and respond to human speech. For medspas, that means automating tasks like answering questions about services, booking consultations, following up on missed calls, or walking a client through pre-treatment steps - all in real time.
What’s everything AI Receptionist can do?
Quite a lot! Your AI assistant monitors all inbound and outbound activity across phone, text, chat, and more. Using built-in tags and automations, it knows which clients to respond to and which actions to take. It can book appointments, update your CRM, answer FAQs, trigger reminders, and more — all within one easy-to-manage platform.
What are the key components of an AI voice agent?
An AI Receptionist includes four core technologies:
Neural Text-to-Speech (TTS): Delivers a natural-sounding response to the caller in a human-like voice.
Automatic Speech Recognition (ASR): Transcribes the caller’s voice in real-time, filtering out background noise.
Language Understanding (LLM + NLU): Understands the meaning behind what was said — like "I’d like to book a facial."
Dialogue Management & Logic: Chooses what to say or do next — such as offering time slots or confirming availability.
How long does it take to get completely set up?
You can launch your AI Receptionist in under 10 minutes. Choose a medspa-ready template, connect your booking tools or CRM, and go live - no coding required. It's designed for busy business owners who want fast, reliable results without technical hassle.
How well does AI Receptionist scale?
Whether your medspa takes 10 or 10,000 calls a week, AI Receptionist scales effortlessly. It handles high-volume inquiries, books appointments in real-time, and offers multilingual support - all without hiring additional staff. Perfect for multi-location clinics and growing teams.
Who is this system for?
AI Receptionist is for medspa owners and managers who want to automate bookings, lead follow-up, and front desk support - without building complex systems. It’s ideal for clinics that want to reduce overhead while increasing client engagement and efficiency.
Do you provide onboarding and training?
Yes! Every subscription includes a step-by-step onboarding, setup guidance, and access to our video tutorial library. Our support team is also available to help you get the most out of your AI Receptionist.
Can I have more than one account? (e.g. Franchises or multi-location clinics)
Definitely. Our platform supports multiple subaccounts so you can manage several brands, franchises, or clinic locations under one roof — with separate assistants, calendars, and analytics per location.
What if I’m not technical?
No worries! AI Receptionist is built specifically for non-technical users. There’s no code, no complicated APIs, and no tech background required. Everything works right out of the box - you just plug in your clinic details and start automating.