AI Receptionist Features
Everything Your Med Spa Needs to Never Miss Another Lead
One AI platform that handles calls, texts, DMs, chats, and reminders – 24/7. Built specifically for med spas. Explore our complete feature set designed to capture every opportunity.
All Channels In One Place
Hybrid Voice & Text Agents
“Before AI Receptionist, we were juggling phone calls, texts, Instagram DMs, and website inquiries separately. Now everything flows through one system, and we’ve increased bookings by 47%.”
%
Average increase in booked appointments when med spas activate all AI Receptionist features.
/7
Always-on coverage across every communication channel. Nights, weekends, holidays – never miss an inquiry.
Powerful features working together as one unified platform. Every channel covered, every lead captured.
One Platform. Every Channel. Total Coverage.
AI Receptionist isn’t just one tool—it’s a complete communication suite built for med spas. Each feature works seamlessly with the others, creating a unified experience for your clients and your team.
AI Voice Calls
Answer every call instantly, 24/7
Never miss a call again. AI answers instantly, handles treatment questions, and books appointments in real-time—with natural, conversational voice.
- Instant response, zero hold time
- Deep med spa treatment knowledge
- Real-time appointment booking
- Unlimited simultaneous calls
AI Text & SMS
Respond to texts in seconds, not hours
67% of clients prefer texting over calling. AI responds instantly to every text inquiry, answers questions, and books appointments—all via SMS.
- Instant text responses 24/7
- Two-way conversational SMS
- Appointment booking via text
- Automated follow-up sequences
AI Lead Qualification
Know which leads are ready to book
Not all inquiries are equal. AI scores and qualifies every lead based on treatment interest, budget signals, and booking intent.
- Automatic lead scoring
- Treatment interest tracking
- Budget qualification
- Priority alerts for hot leads
AI Appointment Reminders
Reduce no-shows by up to 75%
No-shows cost med spas thousands monthly. AI sends smart confirmations and reminders, handles rescheduling, and fills cancellations.
- Automated confirmation texts
- Smart reminder sequences
- Easy rescheduling via AI
- Waitlist management
AI Instagram DM Responder
Convert social followers into clients
Instagram drives massive traffic for med spas—but DMs pile up fast. AI responds instantly to every DM and converts followers into consultations.
- Instant DM responses 24/7
- Treatment Q&A in DMs
- Direct booking from Instagram
- Story mention responses
AI Website Chat
Turn website visitors into appointments
Most website visitors leave without taking action. AI chat widget engages visitors proactively, answers questions, and captures leads.
- Proactive visitor engagement
- Treatment-specific answers
- On-site appointment booking
- Lead capture for follow-up
AI WhatsApp
Meet clients on their favorite app
WhatsApp is the world’s most popular messaging app. AI handles WhatsApp inquiries with full intelligence—perfect for global reach.
- WhatsApp Business integration
- Full treatment knowledge
- Appointment booking in-app
- Media sharing support
AI Call Analytics
Data-driven insights for growth
Know exactly what’s happening with every call, text, and message. AI analytics reveal volumes, peak times, conversion rates, and opportunities.
- Real-time dashboard
- Call recording & transcripts
- Conversion tracking
- Treatment popularity insights
One Dashboard. Every Conversation. Complete Visibility.
All eight features feed into one unified dashboard. Whether a client calls, texts, DMs, or chats – you see everything in one place. No more jumping between apps. No more missed messages. Total control.
Seamless Handoffs
Client starts on Instagram DM, continues via text, then calls to book? AI remembers the entire conversation. No repetition, no confusion – just smooth service.
Complete Visibility
Every interaction logged, recorded, and searchable. Know exactly what was said to every client, on every channel, at any time.
Unified Analytics
See performance across all channels in one report. Compare conversion rates by channel, identify your best lead sources, optimize your marketing spend.
Every Way Clients Reach You—Covered.
See the difference AI Receptionist makes across every communication channel.
| Channel | Without AI Receptionist | With AI Receptionist |
|---|---|---|
Phone Calls | Voicemail after hours, hold times during busy periods, missed calls during lunch | Instant answer 24/7, unlimited simultaneous calls, zero hold time ever |
Text/SMS | Hours to respond, messages slip through cracks, no after-hours coverage | Instant response, two-way conversation, appointment booking via text |
Instagram DM | DMs pile up for days, inconsistent responses, lost social leads | Instant response 24/7, treatment Q&A, direct booking from Instagram |
Website Chat | No chat widget, or slow/no response, visitors bounce without converting | Proactive engagement, instant answers, lead capture, on-site booking |
WhatsApp | Ignored completely or manual response only, no integration | Full AI capability, global client reach, booking in-app |
Reminders | Manual reminder calls, inconsistent follow-up, high no-show rates | Automated sequences, smart timing, easy rescheduling, 75% fewer no-shows |
Lead Tracking | Spreadsheets, lost leads, no prioritization, guessing who’s hot | Automatic scoring, prioritization, treatment interest tracking, alerts |
Analytics | No visibility, guessing at performance, missing optimization opportunities | Real-time dashboard, call recordings, conversion tracking, actionable insights |
BUILT FOR MED SPAS AT EVERY STAGE
Solo Practitioner / Small Practice
You’re doing everything – treatments, admin, marketing, phones. AI Receptionist becomes your always-on front desk, handling every inquiry so you can focus on clients.
Most Used Features:
– AI Voice Calls
– AI Text & SMS
– AI Appointment Reminders
Starting at $299/month
Growing Practices
You’re scaling up and leads are increasing. But staff can’t keep up with phone, text, and social inquiries. AI handles the volume while your team handles high-touch moments.
Most Used Features:
– All voice and text features
– AI Lead Qualification
– AI Instagram DM
Full platform $299/month
Multi-Location & Enterprise
Multiple locations, multiple providers, complex scheduling. AI provides consistent experience across all locations while analytics help you optimize operations.
Most Used Features:
– Complete feature suite
– AI Call Analytics
– Multi-location management
Custom pricing available
Feature Summary
Quick reference for all AI Receptionist features—what they do, why they matter, and how to learn more.
| Feature | What It Does | Key Benefit | Availability |
|---|---|---|---|
AI Voice Calls
Learn more → | Answers phone calls with AI, handles questions, books appointments in real-time | 24/7 Never miss a call | All Plans |
AI Text & SMS
Learn more → | Handles text conversations, answers questions, books via SMS, follow-up sequences | ⚡ Instant SMS response | All Plans |
AI Lead Qualification
Learn more → | Scores and prioritizes leads based on interest, budget, and booking intent | 🎯 Focus on hot prospects | All Plans |
AI Reminders
Learn more → | Sends confirmations, reminders, handles rescheduling, manages waitlist | 75% Fewer no-shows | All Plans |
AI Instagram DM
Learn more → | Responds to Instagram DMs, answers treatment questions, books from social | 📈 Convert social followers | All Plans |
AI Website Chat
Learn more → | Chat widget that engages visitors, captures leads, books on your website | 🔄 Capture website visitors | All Plans |
AI WhatsApp
Learn more → | Handles WhatsApp inquiries with full AI capability, books in-app | 🌍 Global client reach | All Plans |
AI Call Analytics
Learn more → | Tracks all data, recordings, transcripts, conversion rates, insights | 📈 Data driven decisions | All Plans |
Med Spas Love AI Reminders
No-Shows Crushed
We had 15-20% no-show rate. After AI reminders, it dropped to 4%. That’s an extra $6,000/month in revenue we were leaving on the table. The ROI is insane.
Michael Torres
Glow Aesthetics, San Diego
Rescheduling Changed Everything
Clients used to just not show up because calling to reschedule felt like a hassle. Now they tap one button and pick a new time. Reschedules are up 300%, no-shows down 70%.
Dr. Sarah Chen
Glow Medical Spa, Beverly Hills
Waitlist Magic
When someone cancels last-minute, AI texts the waitlist and usually fills the slot within an hour. We went from dreading cancellations to barely noticing them.
Jennifer Walsh
Elite Skin Studio, Chicago
Clients Love It
We actually get compliments on our reminder system. Clients say it’s so easy compared to other doctors and spas. The prep instructions make them feel taken care of.
Amanda Torres
Luxe Beauty Bar, Miami
Immediate ROI
First week, AI booked 12 appointments that would have gone to voicemail. At our average ticket of $450, that’s $5,400 from a $299 investment. The math speaks for itself.
David Park
Elite Skin Clinic, Seattle
Questions About AI Receptionist Features? We’ve Got Answers
Everything med spa owners ask about our AI Receptionist features and capabilities.
Do I Need to Use All Features?
No – you can start with the features most important to your practice and add others as needed. Most med spas start with AI Voice Calls and AI Text & SMS, then add Instagram DM and Website Chat as they see results. All features are included in your subscription, so you can activate them whenever you’re ready.
How Do the Features Work Together?
All features connect to one unified dashboard. If a client DMs you on Instagram, then texts, then calls – AI remembers the entire conversation history. Your team sees all interactions in one place, making handoffs seamless and ensuring clients never have to repeat themselves.
Is the AI the Same Across All Channels?
Yes – the same AI brain powers all channels. It has the same deep knowledge of your treatments, your pricing, and your booking availability whether a client calls, texts, DMs, or chats. This ensures consistent, accurate responses everywhere.
How Long Does It Take to Set Up All Features?
Most practices go live with core features (Voice + SMS) within 24 hours. Adding Instagram DM, Website Chat, and WhatsApp takes another 1-2 days for integration. We handle the technical setup – you just provide your treatment menu, pricing, and preferences.
Can I See Analytics Across All Channels?
Absolutely. AI Call Analytics provides unified reporting across every channel. See total inquiries, conversion rates by channel, peak contact times, most-asked questions, and more – all in one dashboard. This helps you understand where leads come from and how to optimize.
What If AI Can’t Handle a Question?
AI knows when to escalate. For complex medical questions, specific client concerns, or situations requiring human judgment, AI smoothly transfers to your team or takes a message for callback. You set the rules for what triggers escalation.
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